FAQ
The answers you seek
How do I make a purchase?
Once you have finished adding items to your Cart, simply click the “Check Out” button on the Shopping Bag and we will guide you through the check out process.
We accept credit cards, debit cards,Apple Pay, Paypal and bank transfer (via PayPal).
How safe is my personal information?
Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the check out process. For more information on how we secure and use your information, please consult our Privacy Policy.
Do you ship Worldwide
Yes, we do ship worldwide!
We currently ship to 234 countries. You can see the full updated list of countries on the Checkout page.
How long does shipping take?
1-5 business days estimate processing time
Your processing time starts the day we receive your order.
5-12 business days estimate shipping time
In most cases, the package will be delivered within the estimated time of arrival. However, the actual delivery date may be affected by flight arrangements, weather conditions and other external factors.
Can I cancel an order?
Yes. Cancellations must be made within 24 hours of order placement. Send us an email within 24 hours and let us know the reason why you wish to cancel your order. All refunds will be process within 24-48 hours before the fund reflects on customer’s bank account.
Where do you ship from?
We ship from either Australia or China.
Don't worry though! none of your items are dropshipped! As our in house production is made in Australia some of our products are DTG and with our contracted partner company currently having their main warehouse in china.
We use premium courier services to ensure your items get delivered timely & safely!
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